Frequently Asked Questions

Who is Caveo ?

Which type of broker does Caveo belong to?

Where do we get our pricing from?

Where is the company's headquarters located?

Are my investments safe with Caveo?

What is online trading?

Is trading only for professional traders?

Is my personal information safe?

What are Forex trading hours?

Do you allow scalping and hedging?

Does Caveo have hedging without margin?

Can I lose more money than I deposited?

Are there any Fees that are deducted when trading in foreign currencies (Forex ) ?

What’s the main difference between CFDs and forex?

What is the minimum amount to open an account with Caveo?

How do I open a real account?

What documents do I need to open a real account?

Can I open more than one real trading account?

Can I open a demo account?

Can I open more than one demo account?

Will my demo account expire?

What is the order execution technology on my account?

How do I deposit with Caveo?

What currencies can I use to deposit into my account?

What are the fees for deposits?

Can someone else deposit into my account?

Can my friend transfer to my account in the same company?

How do I withdraw my money?

What are the withdrawal methods available to me?

What are the transfer details to the company?

How long does it take to send a bank transfer?

What should I do if the bank transfer is delayed by more than five working days?

Can I transfer money between my trading accounts?

Can I withdraw funds from the account while having open positions?

Are there any fees or commissions if I use a K-Net card , MasterCard and bank wire ?

What trading platforms do you offer?

What is the MetaTrader 5 trading platform?

How can I log in MT5 Mobile App?

What will happen to open positions if I log out of the MT5 platform?

How do I place a trade on MT5?

How can I choose from "pending orders"?

How can I close a trade?

Can I download an account statement from the MT5 platform?

Can I use a virtual private server (VPS)?

What are the leverage options?

I was unable to log into my account. Is it possible to reset the password?

Can I change the leverage and account information?

What trading products can I trade?

What is the difference between spot and futures contracts?

How can I calculate the margin?

How can I get the expiration dates of futures contracts?

What is the copy trading system?

Do you offer educational courses designed specifically for beginners?

What partnership programs do you offer?

How will you know if a client registers with you through me?

How can I open a partnership account with Caveo?

What is Caveo Link?

How can I subscribe?

How do I receive my Caveo Link card?

How can I reload the card?

Can I specify the transfer amount to the trading account?

How can I withdraw money?

Is the card linked to my trading account?

Can I withdraw my profits to the card?

Is the service only available in Kuwait?

Does the card support online payments?

What should I do if I encounter a problem?

Which countries are prohibited from opening an account with Caveo?